Deposit Required :
25% Deposit required at the time of booking.
Balance is due 65 days prior to the tour departure date
Cancellation :
Up to 60 days before departure: refund less 25% official tour price.
Between 59 and 30 days: refund less 50% of the total.
Less than 30 days: No refund, 100% of the total is payable.
Since these are international terms an additional 5 days will be added in order to process refunds.
An additional 15% Administrative fee will be charged from Palace Tours against refunds.
Cancellations should be intimated by FAX or email to the corporate office in Miami, FL.
The above times are based on Spain time. In order to provide enough time for processing cancellation, guests need to add 3 business days to the above timeframes. An administration fee of 15% on any monies paid by the client will be charged prior to refund.