PAYMENT TERMS:
(i) 15% of total tour cost due at the time of booking
(ii) 85% or balance no later than 65 days prior to date of the first service sold by TRAVBUZZ / PALACE TOURS
CHANGE FEES:
(i) one free, then 10% of total tour value for 56 days or more to date of first service sold by TRAVBUZZ / PALACE TOURS
(ii) 20% of total tour value for 55-21 days prior to date of first service sold by TRAVBUZZ / PALACE TOURS
(iii) 60% of total tour value for 20-3 days prior to date of first service sold by TRAVBUZZ / PALACE TOURS
(iv) 100% of total tour values for 2 days or less of first service sold by TRAVBUZZ / PALACE TOURS
CANCELLATION FEES:
(i) 15% of the total tour value if cancelled 56 days or more to date of first service sold by TRAVBUZZ / PALACE TOURS
(ii) 30% of the total tour value if cancelled 55-21 days prior to date of first service sold by TRAVBUZZ / PALACE TOURS
(iii) 70% of the total tour value if cancelled 20-3 days prior to date of first service sold by TRAVBUZZ / PALACE TOURS
(iv) 100% of the total tour value if cancelled 2 or less days prior to the date of first service sold by TRAVBUZZ / PALACE TOURS
Cancellations should be intimated by FAX to the corporate office in Miami,FL.
The above times are based on European time. In order to provide enough time for processing cancellation, guests need to add 3 business days to the above timeframes. An administration fees of 15% on any monies paid by the client will be charged prior to refund.
We strongly recommend purchasing travel insurance to cover the losses incurred in case of cancellation. For information on available plans or to purchase travel insurance, please visit www.palacetours.com/insurance.